Dutch (Europe) Call Center

Table 1. dut:callcenter Language Model

Model ID

dut-nl:callcenter

Package Name

voci-langpack-dut-nl_callcenter-7.5.0-1.x86_64.rpm

Version

7.5.0-1

Last Updated

July 2023

Maturity

Level 4

Features Supported

Emotion, Gender, Redaction, OOV

Language

Dutch

Region or Dialect

Europe

Acoustic Model

dut-nl

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.5+

Release Notes

Updated to support 7.5 and OOV.

Benchmark WER

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Internal Notes

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Table 2. [INTERNAL ONLY] dut:callcenter Language Model

Model ID

dut:callcenter

Package Name

voci-langpack-dut_callcenter-sw-1.0.0-1.x86_64.rpm

Version

1.0.0-1

Last Updated

November 2016

Maturity

Level 4

Features Supported

Emotion, Gender, Redaction

Language

Dutch

Region or Dialect

Europe

Acoustic Model

dut

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 5.x-7.x

Release Notes

***

Benchmark WER

***

Internal Notes

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