English (North America) Financial

Table 1. eng-us:financial Language Model
Model ID	eng-us:financial
Package Name	voci-langpack-eng-us_financial-7.0.1-1 .x86_64.rpm
Version	7.0.1-1
Last Updated	May 2022
Maturity	Level 1
Features Supported	Emotion, Sentiment, Gender, Redaction, AgentID
Language	English
Region or Dialect	North American
Acoustic Model	eng-us
Domain	Financial institution customer services
Compatible Versions	ASR engine version 7.x
Release Notes	Improvements to overall accuracy.
Benchmark WER	***
Internal Notes	***

Table 2. eng-us:financial Language Model
Model ID	eng-us:financial
Package Name	voci-langpack-eng-us_financial-7.0.0-1.x86_64.rpm
Version	7.0.0-1
Last Updated	March 2022
Maturity	Level 1
Features Supported	Emotion, Sentiment, Gender, Redaction, AgentID
Language	English
Region or Dialect	North American
Acoustic Model	eng-us
Domain	Financial institution customer services
Compatible Versions	ASR engine version 7.x
Release Notes	Improved models for English (North America) Insurance domain including updates to the acoustic and language models for significantly increased accuracy and performance. The eng-us:financial model has deprecated eng1:financial.
Benchmark WER	***
Internal Notes	***

Table 3. eng1:financial Language Model
Model ID	eng1:financial
Package Name	voci-langpack-eng1_financial-7.0.0-1.x86_64.rpm
Version	7.0.0-1
Last Updated	May 2020
Maturity	Level 1
Features Supported	Emotion, Sentiment, Gender, Redaction, AgentID
Language	English
Region or Dialect	North American
Acoustic Model	eng1
Domain	Financial institution customer services
Compatible Versions	ASR engine version 7.x
Release Notes	***
Benchmark WER	***
Internal Notes	***