French (Canada) Call Center - High Accuracy

Table 1. [INTERNAL ONLY] fre-ca:callcenter-xa
Model ID	fre-ca:callcenter-xa
Package Name	voci-langpack-fre-ca_callcenter-xa-7.5.0-1.x86_64.rpm
Version	7.5.0-1
Last Updated	August 2023
Maturity	Level 3
Features Supported	Emotion, Gender, Redaction, OOV
Language	French
Region or Dialect	Canada
Acoustic Model	fre-ca
Domain	Customer care contact center for any industry
Compatible Versions	ASR engine version 7.5+
Release Notes	Updated to support 7.5 and OOV.
Benchmark WER	***
Internal Notes	***

Table 2. [INTERNAL ONLY] fre-ca:callcenter-xa
Model ID	fre-ca:callcenter-xa
Package Name	voci-langpack-fre-ca_callcenter-xa-7.0.1-1.x86_64.rpm
Version	7.0.1-1
Last Updated	May 2022
Maturity	Level 3
Features Supported	Emotion, Gender, Redaction
Language	French
Region or Dialect	Canada
Acoustic Model	fre-ca
Domain	Customer care contact center for any industry
Compatible Versions	ASR engine version 7.x
Release Notes	Improved vocabulary and accuracy
Benchmark WER	***
Internal Notes	***

Table 3. fre-ca:callcenter-xa
Model ID	fre-ca:callcenter-xa
Package Name	voci-langpack-fre-ca_callcenter-xa-7.0.0-1.x86_64.rpm
Version	7.0.0-1
Last Updated	November 2021
Maturity	Level 3
Features Supported	Emotion, Gender, Redaction
Language	French
Region or Dialect	Canada
Acoustic Model	fre-ca
Domain	Customer care contact center for any industry
Compatible Versions	ASR engine version 7.x
Release Notes	Improved vocabulary and accuracy
Benchmark WER	***
Internal Notes	***

Table 4. fre1:callcenter-xa
Model ID	fre1:callcenter-xa
Package Name	voci-langpack-fre1_callcenter-7.0.0-1.x86_64.rpm
Version	7.0.0-1
Last Updated	November 2020
Maturity	Level 3
Features Supported	Emotion, Gender, Redaction
Language	French
Region or Dialect	Canada
Acoustic Model	fre1
Domain	Customer care contact centers for any domain
Compatible Versions	ASR engine version 7.x
Release Notes	Deprecated model, use fre-ca:callcenter-xa
Benchmark WER	***
Internal Notes	***