Create a user

To create a user, follow these steps:

1. In MXO, go to Admin settings > Users.

2. Click + Create.

3. Enter the following details for the user:

   Field	Description
   First Name	First name of the new user.
   Last Name	Last name of the new user.
   Email Address	Email address of the new user. This is the email address to which all emails from MXO will be sent.
   Confirm Email Address	Re-enter the email address of the new user. This must match the email address specified in the Email Address field.
   User ID	Username assigned to the new user. The user must provide this username to log into MXO.
   System Administrator	Enable this option to assign the user a system administrator role, also known as tenant admin. A system administrator can access admin settings, create new users and change the security settings for a tenancy. Note: We strongly recommend that you have two or more system administrators for your tenancy. When the option is off, that user's permissions will be determined by how they were set up in the Teams page (Configure > Teams) of each workspace. These users cannot access admin settings and create new users or change the security settings for a tenancy.
   Groups	Leave as default. By default, all users are assigned to the default group.

4. Click Save. This sends an email to the new user. The email contains a link to the User Security Registration page. The link remains active for 28 days. After clicking the link, the user is asked to set up their password and choose a number of security questions to answer in the event that they forget this password.

Edit a user

To edit a user, follow these steps:

Reset a user account

1. In MXO, go to Admin settings > Users.

2. Find the desired user in the list and click Edit.

3. Click Reset Account.
4. Click Save. This sends an email to the user. The email contains a link to the User Security Registration page. The link remains active for 3 days. After clicking the link, the user is asked to set up their password and choose a number of security questions to answer in the event that they forget this password.

Reset a user's password

1. In MXO, go to Admin settings > Users.

2. Find the desired user in the list and click Edit.

3. Click Reset Password.
4. Click Save. This sends an email to the user. The email contains a link to the Answer your security questions page. The link remains active for 3 days. After clicking the link, the user is asked to answer one or more of their chosen security questions before being asked to provide a new password.

Delete a user