English (Australia) Call Center - High Accuracy
|
Model ID |
eng-au:callcenter-xa |
|---|---|
|
Package Name |
voci-langpack-eng-au_callcenter-xa-7.0.0-1.x86_64.rpm |
|
Version |
7.0.0-1 |
|
Last Updated |
February 2023 |
|
Maturity |
Level 2 |
|
Features Supported |
Emotion, Sentiment, Gender, Redaction, AgentID, OOV |
|
Language |
English |
|
Region or Dialect |
Australia |
|
Acoustic Model |
eng-au |
|
Domain |
Customer care contact center for any industry |
|
Compatible Versions |
ASR engine version 7.x |
|
Release Notes |
Deprecated eng2 for eng-au. |
|
Benchmark WER |
*** |
|
Internal Notes |
*** |
|
Model ID |
eng2:callcenter-xa |
|---|---|
|
Package Name |
voci-langpack-eng2_callcenter-xa-7.0.0-1.x86_64.rpm |
|
Version |
7.0.0-1 |
|
Last Updated |
August 2020 |
|
Maturity |
Level 2 |
|
Features Supported |
Emotion, Sentiment, Gender, Redaction, AgentID |
|
Language |
English |
|
Region or Dialect |
Australia |
|
Acoustic Model |
eng2 |
|
Domain |
Customer care contact center for any industry |
|
Compatible Versions |
ASR engine version 7.x |
|
Release Notes |
*** |
|
Benchmark WER |
*** |
|
Internal Notes |
*** |
