Version

7.0.0-1

Last Updated

August 2020

Maturity

Level 2

Features Supported

Emotion, Sentiment, Gender, Redaction

Language

English

Region or Dialect

Australia

Acoustic Model

eng2

Domain

Customer satisfaction survey responses

Compatible Versions

ASR engine version 7.x

Release Notes

Deprecated model.

Benchmark WER

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Internal Notes

Version 7 has an average Readability score of 8.5 while version 5 has an avg Readability score of 7.8.

Version 7 has an avg Analytics score of 8.9; version 5 has an avg Analytics score of 8.6.

Version 7 has an avg Vocabulary score of 8.4; version 5 has an avg Analytics score of 7.9.

For more information on these scores, refer to Evaluation criteria.