Manage billing contacts

Set up your profile, add your accountant, General Manager, assistant, secretary or other secondary billing contacts into your service.

To see or make changes to the contacts receiving monthly invoices from Medallia Concierge, navigate to the Billing & Usage tab in your Medallia Concierge service. To do this, select your initials at the top of your screen and Admin Settings.

Note: Only Administrators have access to the Admin Settings.
image of the admin settings menu entry

Next, select Billing & Usage from the options on the left.

image of the billing and usage menu entry

Then, select the Contacts tab.

image of the contacts tab header

To add or change the primary contact, fill in all corresponding information and select Save Changes.

image of the contacts tab

To add any secondary contacts to receive invoices and other billing notifications, add enter their email address(es) in Additional Emails section at the bottom of the page.​To remove, select the trash can icon next to the email to be deleted from billing notifications.

example of adding and removing email addresses

For more answers about billing and usage, check out the articles below: