Log In and Log Out

To log in to DXA, use one of the following methods:
Note: The login process and URL may be different if you use two-factor authentication. For more information about authentication in DXA, see Security.

Login screen

To log out of DXA, on the navigation bar, go to User button user > Log out.

Logging in to DXA for the first time

Most newly added users will receive an email from support@decibel.com with instructions to configure their DXA account.

New users added with SAML authentication will not receive this email and must be manually given a link to their DXA instance. For more information, contact your Customer Success Manager.

To log in for the first time, click the link in the email and create a password. You will then be able to log in to the DXA portal using one of the login methods listed above.

Note: The login link in the email is valid for 24 hours. If the link has expired, click Forgotten your password? to request a new link.