Medallia Digital Web 2.51 release notes

Released starting 29th May 2023

System requirements

Digital for Web requirements

  • Digital Command Center browsers: Latest two versions of Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.

Survey-taking requirements

  • Desktop browsers

    • Latest two versions of Google Chrome, Apple Safari, Microsoft Edge, and Mozilla Firefox.

    • Other browsers or older versions will likely work; however, Medallia cannot certify a full experience in browsers older than two years. Any issues will be handled on a best-effort basis.

  • Mobile browsers

    • Google Chrome: latest version

    • Android: latest version

    • Safari for iOS: latest version

  • Network connectivity requirements: Digital surveys require unobstructed network connectivity over an HTTPS connection. If your organization employs a content security policy or any other network filtering method, you might need to allow-list Medallia domains. For more information, refer to allow-list documentation or contact your Digital expert.
  • ADA / WCAG compliance: Digital Web survey form 2.0 is certified WCAG 2.1 Level AA. For the best survey experience, Medallia recommends the following screen reader and browser combinations:

    • Microsoft Windows: Mozilla Firefox + NVDA and Google Chrome + JAWS

    • Apple MacOS: Safari + Voice Over

    • Android: Google Chrome + TalkBack

    • iOS: Safari + Voice Over

    • Safari MacOS users: To enable tabbing in Safari, it is required that the Press tab to highlight each item on a webpage box, located under Safari Preferences - Advanced, is selected.

Highlights

  • When you are customizing Survey Form 2.0 you can now use the following additional CSS options:

    • the Submit and Decline button positions can be aligned and the surrounding gap configured
    • the Powered by Medallia text can be aligned
    • if High Contrast mode is enabled by the user, the Powered By Medallia logo adapts to it

  • The screen capture component now supports a separate title field up to 25 characters long.

  • CSP Enabled customers: Our form loading indicator is now CSP compliant. This feature is available upon request. Ask your Medallia expert to file a Feature activation request with Medallia Support.

Resolved issues

  • When you embed Survey Form 2.0, it now correctly displays the thank you page.

  • It was not possible to define a condition on a specific date in certain versions of Firefox and Safari.

  • At some screen resolutions, the self-service Survey Form 2.0 migration banner caused a scrolling issue.

  • In the Form Settings, the thank you page preview shown now properly reflects the default styling of the actual text.