Partial screen form view
With the in-app partial screen form view, the SDK survey form is displayed on part of the mobile device screen rather than the current full screen view. This view enhances the non-intrusive nature of the SDK as it shows the survey being loaded in-app.
The survey form edges are cut to show the mobile app screen below it. As a modal-based view, the form blocks app usage while prompted (just like full screen). Partial view mode is available for both Code and Invitation triggers. It is the system default for Invitation triggers. This view includes an X button to accommodate its partial nature and supports the ability to close the form back to the app screen.
Additional information for implementing the partial screen form view includes the following:
- SDK version must be above v2.19 for both Android and iOS.
- Existing forms will not change views automatically upon introduction of this feature.
- Supported for both iOS and Android.
- All existing form customizations are supported.
Partial screen form view components
- Form Settings (1)
- When editing a form, select Form Settings from the navigation bar. Remain on the Basic Settings tab.
- Partial Screen Selection (2)
- Select the Partial Screen radio button from the Form View field to apply this view. This is the default view for new invitation trigger forms.
- Save Changes (3)
- Click to apply changes. Saving your changes does not publish the form.
Best practices
The following implementation is recommended:
- Code Triggers — It is recommended to use a Full Screen view for this type of trigger as a full screen form accommodates the passive user approach of this trigger, for example the user selected a dedicated "Feedback" button.
- Invitation Triggers — It is recommended to use a Partial Screen view for this type of trigger as a partial screen form, which visually depicts that the application is still open and best addresses the proactive system triggered nature of feedback invitations.
