Medallia Digital SDK 3.4.0 release notes

Released starting 6 January 2020

This release is compatible with these operating systems:

  • Android 4.1 or later

  • iOS 9.0 or later

  • Apache Cordova

  • React Native

Release highlights

  • Medallia Digital SDK v3.4.0 officially supports Xcode 11.3 for all SDK distribution methods.

  • The banner user interface has been revamped and now focuses on both design improvements and new customizable enhancements, including the following:
    • A refined banner intercept with a sleek design.

    • New Digital Command Center interface.

    • Configurable features and modes, all available directly from the Digital Command Center:
      • Sticky mode

      • Action buttons

      • New fonts

      • Full and partial view mode
        Note: The old banner setup with a buttonless, non-sticky mode is still supported.
  • SDK Analytics 2.0, a new and improved infrastructure, is supported.
    • This optimizes data capture for health and conversion reports, including data alignment and duplication removal.

    • This infrastructure enhances performance and durability of the Analytics mechanism.

Android

  • A new mechanism is available to preload Android code forms.
    • This addresses an issue where form surveys loading from old/low-tier Android devices could take several seconds.

    • The preload mechanism can be fully controlled from the Digital Command Center.

    • This removes the workaround for loading duration via pure CHTML.

Resolved issues

  • The race condition in which the SetCustomParameters SDK API calls would only work if set prior to the SDK Initialization API call (SDK.init) has been fixed.

  • A fix has been implemented for iOS crashes that stem from the SDK form download mechanism.

Android

  • The status bar no longer displays over the banner intercept.

  • Voiceover status detection to disable the display of "Feedback Submitted Successfully" toast when voiceover is turned off has been enabled.

  • An issue where a boolean customer parameter value was processed incorrectly and erroneously displayed in submitted feedback record has been fixed.

  • Improvements have been implemented to fix Android crashes that stem from SDK targeting.
    • The method in which data is fetched upon criteria evaluation has been optimized.

    • Successful criteria evaluation instances have been optimized.

  • Activity tracking for form surveys has been improved.

  • The method in which SDK validates configuration has been changed to remove previous dependency that causes conflict and eventual errors with SDK initialization (primary for users who seldom use the app).

iOS

  • Activity tracking for form surveys has been improved.

  • A bug where the ShowForm API would sometimes override an open SDK form survey has been fixed.

  • An issue causing the form load spinner to be infinitely displayed has been fixed.

  • A sporadic bug causing forms to dismiss with no animation when the Close or Submit buttons were selected has been fixed.

  • The directory on which the SDK stores files has been changed from 'documentDirectory' to 'applicationSupportDirectory' to avoid various race conditions with the hosting app.

  • Flipping device orientation with banner intercepts no longer lags.

  • The ability to zoom/pinch survey forms can be toggled on and off.

Medallia Digital SDK 3.4.1 release note

Released starting 9 March 2020

This release is compatible with these operating systems:

  • Android 4.1 or later

  • iOS 9.0 or later

  • Apache Cordova

  • React Native

Resolved issue

iOS

  • The zoom and pinch features can be remotely disabled for in-app iOS surveys.