Screen capture feature
Customers can add a screen capture component to surveys and customize where it appears on surveys, allowing users to take, retake, and delete screen captures to submit as part of feedback.
To enable the screen capture feature, select the Screen Capture tab in Form Settings and select the screen capture option. Click Save.
DOM element selection
The screen capture allows customers to select specific DOM HTML elements when taking photos. Photos with highlighted DOM elements are submitted along with feedback.
Customers can choose to use either the existing area selection tool or the DOM element selection tool when taking photos to submit with feedback. See
Configuration options
- Internal Name
- Name of the field as it will appear on reports.
- Label
- Label that appears above capture image button or field.
- Text
- Text that appears on the capture image button.
- Retake Text
- Text that describes the retake image options.
- Color
- Color of the screen capture button.
- Delete Button Tooltip Text
- Tooltip text that appears when hovering over the delete screen capture button.
- Conditional Display
- See Conditional display for details about this field.
- Custom CSS Class
- URL of the assigned CSS class.
Widget Settings
Configure the Capture Toolbox display using the following options.
- Instructions Text
- Instructional text for taking a screen capture.
- Capture Button — Button Text
- Text for the capture button.
- Capture Button — Tooltip Text
- Tooltip text that appears when hovering over the capture button.
- Dismiss Button — Button Text
- Text for the dismiss button.
- Dismiss Button — Tooltip Text
- Tooltip text that appears when hovering over the dismiss button.
Screen Capture end user display
In the following example, customers see the Take a screen capture button in the middle of the survey.
Area selection tool
Customers can drag the cursor to highlight page sections as required or remove highlighting.
DOM element selection tool
Customers can drag the cursor to highlight page sections as required or remove highlighting.
Screen capture options
Once a customer has taken a screenshot, the screen capture button on the survey shows a check mark and includes the screenshot as part of the feedback once the customer submits it. The customer can retake a screen capture by clicking Retake screen capture. To remove the screen capture from submitted feedback, the customer can click the X on the Retake a screen capture button.
