Dynamic Hybrid Hosting

With Dynamic Hybrid Hosting, changes to your CX program are reflected automatically on your website without your IT team needing to deploy a Medallia package. Once Dynamic Hybrid Hosting is enabled, the following changes are made automatically to your Digital program:

Survey configuration:

  • Management — Publishing, unpublishing and deleting surveys.

  • Targeting logic — Defining and modifying survey types and targeting rules.

  • Content — Creating, modifying, and removing questions.

Automation:

  • Custom Parameters — Creating, modifying, and deleting.

  • Rules — Creating, modifying, and deleting.

  • User Behavioral Targeting

Note: All changes that you make in the Automation section are applied immediately.

See the following topics for details about Dynamic Hybrid Hosting functionality and screens available to Digital administrators: