Button trigger options

When a survey has a button trigger, the following targeting and design options are available.

Targeting tab

Use the options on the Targeting tab to control who receives this survey. Settings are evaluated together, and all conditions must be met for the button to be displayed.

Targeting options for button display.

Target specific device types (1)
Device types that trigger button display. Select any combination of Desktop, Mobile, and Tablet.
Target by Rule (2)
Advanced rules for determining button display. The rule is evaluated during page load and the button is displayed only when the rule is valid. See Custom parameters for details.
Include visitors on URLs (3)
URL paths to be included for button triggering. If empty, all URL paths are included. Enter each URL on a new line. See URL selection.
Exclude visitors on URLs (4)
URL paths to be excluded for button triggering. If empty, no URL paths are excluded. Enter each URL on a new line. See URL selection.

Button Design tab

Use the Button Design tab to configure design and location settings for survey buttons.

Button design options.
Button Type (1)
Type of button for display. Select from a triangular, rectangular, or custom image for the button. If you select Custom, upload your own button image. File types supported are JPEG, JPG, and PNG.
Feedback Button Text (2)
Text displayed on the button. Enter up to 10 characters. This text does not apply to custom buttons.
Button Color (3)
The background color of the button. Click the field to select a color from the color picker or enter a hexadecimal color value to specify the button's background color. This color does not apply to custom buttons.
Text Color (4)
The color of the text shown on the button. Click the field to select a color from the color picker or enter a hexadecimal color value to specify a color for the text. This color does not apply to custom buttons.
Button Position (5)
Place on the page where to display the button. The available options depend on the Button Type selected. Rectangular buttons can be placed on the right or left side of the page. Triangular buttons can be placed in any of the four corners of the page.
Button Hover Color (6)
Color the button changes to when the cursor hovers over it. This does not apply to custom buttons.
Text Hover Color (7)
Color the button's text changes to when the cursor hovers over it. This does not apply to custom buttons.
Vertical Offset (8)
Exact placement of the feedback button on the page, measured in pixels. Use negative numbers to move the button down the page and positive numbers to move the button up the page.
Z-Index (9)
Controls how the button is stacked compared to other elements of the page. The value required here depends on the z-index of the other page elements, and should ensure that the button is displayed above the rest of the page.

Form Display tab

Select from one of the following options on the Form Display tab to configure how a survey is displayed when the feedback button is clicked.

  • Lightbox — Survey is displayed in a lightbox element on top of the page that is currently being browsed.
  • Pop up Window — Survey is displayed in a separate pop-up window.
  • Animated Display — Survey slides in from the button position.
Note: When a visitor is using a mobile browser, the options on this tab are ignored and the survey is always displayed in a lightbox element.

Survey display options.