Find the Information required when Integrating MXO with your Mobile App
When integrating MXO with your mobile solution, you'll need to provide details about the MXO environment to which you want to connect. Below is a list of the information you need to provide, along with instructions for finding that information within the MXO UI.
Server Name/Host Name
The server name/host name for your MXO tenant.
Typically, this is https://na5.thunderhead.com or https://eu2.thunderhead.com.
You can find the correct name in the address bar of your browser.
Site Key
The Site Key of your MXO Space.
Navigate to Configure > MXO Tag and scroll down to the Site Key section to find your Site Key.
Base Touchpoint URI
The Base URI for your Touchpoint. For example, assisted/call center or ios://banking-iOSApp.
When creating the Base URI for assisted or mobile Touchpoints, we recommend the following:
- for assisted Touchpoints, start your Base URI with assisted://.
- for mobile Touchpoints, start your Base URI with ios:// (for iOS apps) and android:// (for Android apps).
Navigate to Collect > Touchpoints. The base URI for your Touchpoint is displayed in the Name/URI column.
