Preview your Optimizations

In Preview mode, you have the option to preview and test different engagement solutions, as follows:

  • In the works. Tests all current changes in your Space.
  • Launchpad. A staging area for testing a group of changes before they are pushed live.
  • Latest release. The latest published release.
  • Previous releases. Select from any previous released snapshots.

This allows you to check that you are listening correctly, capturing the right data, and displaying the right optimizations to customers on your Touchpoints.

OE - Select Snapshot

Preview mode is indicated by a green coloured border on the page you are viewing.

OE - Preview Mode

Note: Control Group settings are ignored when in Preview Mode.

When previewing your configurations, optimized content is shown to customers, regardless of whether or not they are members of the Control Group.

For more information about the Control Group and how it works, see What is the Control Group?

Preview Toolbar

The PREVIEW toolbar appears in the bottom left of your screen, displaying the following:

  • Name of the snapshot you are previewing.
  • Number of points configured for the page, by type.
  • Help button.

OE - Preview Mode Toolbar

Note: You cannot make changes when in the Preview mode.

Space and Snapshot

OE - Preview Mode Snapshot name

The name of the snapshot that you are previewing. Click the current Snapshot name to select a different snapshot to preview from the menu.

Hover over the Space icon to display the name of the Space you are working in.

OE - Preview Mode Space name