Usage limits

Rate limits and caching for the Mindful API.

Mindful API rate limits

The following rate limits are in effect for individual IP addresses sending requests:

Method/EndpointRequests allowedInterval
POST - Create New Call Target1second
PUT - Update a Call Target1second
Other Mindful API endpoints100second

When the rate limit has been exceeded, an error response of "429 - Too Many Requests" will be returned.

Mindful API caching

Responses from the following endpoints may be cached for up to one second:

  • GET - Retrieve all Call Targets

  • GET - Retrieve Call Target details

  • GET - Retrieve callback offer decision attributes