Mindful Callback May 2026 Hotfix 1 release notes

Released May 21, 2026

Read about the latest system updates, feature enhancements, and new features in Mindful Callback.

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Release highlights

Security enhancements

We continue to introduce security enhancements to address emerging trends and incorporate industry standard best practices.

Resolved issues

A potential cause of stuck calls and failure to load Call Detail data has been resolved.

We recently identified a cause of stuck calls that could subsequently cause failures on the Call Detail page. We have updated the underlying logic for this scenario to prevent this issue in the future.