Mindful Feedback 2.0.7 release notes

Released April 25, 2022

Release highlights

  • Incoming SIP call headers are now allowed to start with "X-Genesys-". This supports the Genesys Engage integration.
  • The Latest Release Notes link in the sidebar menu (under Help) now leads to the release notes in the Mindful Feedback help center.
  • If the respondent_language field is absent or empty for an inbound SIP call, the default language will now be used.
  • In Genesys Cloud integrations, if archived users become active in Genesys Cloud, their accounts will be reactivated in Mindful Feedback.
  • For Twilio Flex integrations, you can now enable listening on all queues via the Twilio Flex Listener.
  • You can now use markdown (excluding block quotes) in survey prompts.

Fixed issues

  • An issue causing the Dashboard page to appear stuck in a loading state has been resolved.