Technical support
Contact Support for help with Mindful Feedback.
The Mindful Feedback Support team is here to assist you with any technical challenges or product questions you have.
Our Support office hours are Monday to Friday, 9:00 AM to 6:00 PM ET.
Contact Support
Mindful Feedback features a single sign-on (SSO) integration with the Medallia Knowledge Center. To access support resources in the Knowledge Center, select the "Contact Support" option under the Help heading in the sidebar menu.
Support holiday calendar
2026 holiday calendar
Medallia observes the following 2026 US holidays, when our office will be closed. During these closures, support coverage will be limited.
| Holiday | Date | Day of the week |
|---|---|---|
| New Year's Day | January 1 | Thursday |
| Martin Luther King Jr. Day | January 19 | Monday |
| Presidents' Day | February 16 | Monday |
| Memorial Day | May 25 | Monday |
| Juneteenth | June 19 | Friday |
| Independence Day (observed) | July 3 | Friday |
| Labor Day | September 7 | Monday |
| Thanksgiving Day | November 26 | Thursday |
| Day After Thanksgiving | November 27 | Friday |
| Christmas Eve | December 24 | Thursday |
| Christmas Day | December 25 | Friday |
