English (Great Britain) Call Center
|
Model ID |
eng-gb:callcenter |
|---|---|
|
Package Name |
voci-langpack-eng-gb_callcenter-7.5.0-2.x86_64.rpm |
|
Version |
7.5.0-2 |
|
Last Updated |
October 2023 |
|
Maturity |
Level 2 |
|
Features Supported |
Emotion, Sentiment, Gender, Redaction, OOV |
|
Language |
English |
|
Region or Dialect |
Great Britain |
|
Acoustic Model |
eng-gb |
|
Domain |
Customer care contact centers for any domain |
|
Compatible Versions |
ASR engine version 7.5+ |
|
Release Notes |
Fixed square bracket insertions. |
|
Benchmark WER |
*** |
|
Internal Notes |
*** |
|
Model ID |
eng3:callcenter |
|---|---|
|
Package Name |
voci-langpack-eng3_callcenter-7.0.0-1.x86_64.rpm |
|
Version |
7.0.0-1 |
|
Last Updated |
December 2020 |
|
Maturity |
Level 2 |
|
Features Supported |
Emotion, Sentiment, Gender, Redaction |
|
Language |
English |
|
Region or Dialect |
United Kingdom |
|
Acoustic Model |
eng3 |
|
Domain |
Customer care contact centers for any domain |
|
Compatible Versions |
ASR engine version 7.x |
|
Release Notes |
Deprecated model. |
|
Benchmark WER |
*** |
|
Internal Notes |
Refresh in November 2020 due to issues with previous release. |
