English (Great Britain) Call Center - High Accuracy

Table 1. [INTERNAL ONLY] eng-gb:callcenter-xa language model

Model ID

eng-gb:callcenter-xa

Package Name

voci-langpack-eng-gb_callcenter-xa-7.5.0-2.x86_64.rpm

Version

7.5.0-2

Last Updated

October 2023

Maturity

Level 2

Features Supported

Emotion, Sentiment, Gender, Redaction, OOV

Language

English

Region or Dialect

Great Britain

Acoustic Model

eng-gb

Domain

Customer care contact centers for any domain

Compatible Versions

ASR engine version 7.5+

Release Notes

Fixed square bracket insertions.

Benchmark WER

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Internal Notes

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