Spanish (Panama) Call Center - High Accuracy

Table 1. [INTERNAL ONLY] spa-pa:callcenter-xa Language Model

Model ID

spa-pa:callcenter-xa

Package Name

voci-langpack-spa-pa_callcenter-xa-7.0.1-1.x86_64.rpm

Version

7.0.1-1

Last Updated

November 2021

Maturity

Level 3

Features Supported

Emotion, Gender, Redaction

Language

Spanish

Region or Dialect

Panama

Acoustic Model

spa-pa

Domain

Customer care contact center for any industry

Compatible Versions

ASR engine version 7.x

Release Notes

Improved vocabulary and accuracy

Benchmark WER

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Internal Notes

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