Events list

The following table contains all of the events that are fired and the applicable payload. For details about each payload, see Feedback ContextData.

Custom event nameTrigger descriptionPayload
MDigital_Invite_DisplayedOnce triggered, invite displayed to user.Form_ID
MDigital_Invite_AcceptedUser accepted the invite.Form_ID
MDigital_Invite_DeclinedUser rejected the invite.Form_ID
MDigital_Invite_SkippedInvite is marked as skipped in the survey editor.Form_ID
MDigital_ShowForm_CalledShowForm API called.
The event is reflected differently in various platforms:
  • Adobe — form_triggered_by_code

  • Google Analytics — Form_Triggered_By_Code

  • Custom events — MDigital_ShowForm_Called

Form_ID
MDigital_Button_DisplayedFired whenever a survey with a button trigger, such as a feedback button, is displayed on a website.Form_ID
MDigital_Form_DisplayedThe first page of the survey has been displayed. This event is not triggered for additional pages within the survey.Form_Type (AlwaysOn,Intercept)

Form_ID

MDigital_Form_Next_PageIn-survey forward navigation (i.e., the user moved between survey pages).Form_Type (AlwaysOn,Intercept)

Form_ID

MDigital_Form_Back_PageIn-survey back navigation (i.e., the user moved between survey pages).Form_Type (AlwaysOn,Intercept)

Form_ID

MDigital_Form_Close_SubmittedUser submitted feedback. Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID

MDigital_Form_Close_No_SubmitUser closed displayed feedback survey without submitting the survey. Form_Type (AlwaysOn,Intercept)

Form_ID

MDigital_Submit_FeedbackUser submitted feedback. Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID

Content

MDigital_Feedback_Button_ClickedUser clicked a button, displaying the survey. Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID (if applicable)

MDigital_ThankYou_DisplayedThank-you page was displayed.Form_Type (AlwaysOn,Intercept)

Form_ID

MDigital_ThankYou_CloseThank-you page was closed.Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID

MDigital_CaptureButton_ClickedUser has started the screen capture process.Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID

MDigital_CaptureButton_TakenUser has taken a screen capture.Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID

MDigital_CaptureButton_CancelUser canceled the screen capture process.Form_Type (AlwaysOn,Intercept)

Form_ID

Feedback UUID

Note:
  • Each event is listened to independently so that each site can scope relevant events.

  • If you plan to develop internal logic based on survey submission, it is recommended that you set it based on the "MDigital_Submit_Feedback" event to ensure that all survey types are triggering your logic. This is especially important when you are using embedded surveys that do not broadcast the “MDigital_Form_Close_Submitted" event