Custom messages

Integrations > Security > Survey Authentication > Custom Messages

Use Custom messages to specify a customized text for the different error and warning messages displayed by Medallia Experience Cloud survey authentication. Currently, the only kind of customizable message is the Invalid user message: it is displayed when a user tries to access another user's survey.

When nothing is specified on this screen, Experience Cloud provides the default message.

To define a custom invalid-user message:

  1. Enter the message in the text box in plain text or HTML markup format.

    Screen capture showing an example text for the invalid user message for survey authentication

  2. Click Save.