Channel Transitions
Finds journeys where customers moved between channels a specific number of times.
Optional Components
| Component | Example |
|---|---|
| from keyword | from channel='Outbound' |
| to keyword | to channel='Assisted' |
Usage Notes
- in range is inclusive on both sides; that is, in range(3, 5) means >=3 and <=5.
Examples
discover journeys for customers with count of channel transitions > 3discover journeys for customers with count of channel transitions from channel='Assisted' > 3discover journeys for customers with count of channel transitions to channel='Mobile' > 3