FOR CUSTOMERS WITH Filters
FOR CUSTOMERS WITH filters specify certain behaviors that a customer must exhibit on their journey for that journey to be included in the results of the specified query.
FOR CUSTOMERS WITH are identical to the WHERE filters available at journey-level. WHen using FOR CUSTOMERS WITH, filters apply to the full customer path; when using WHERE (with FROM and TO) filters apply at a journey-level.
You can combine FOR CUSTOMERS WITH and WHERE filters in a single query, to ask questions at both a customer and journey-level, if required.
For more information, see Combining WHERE and FOR CUSTOMERS WITH Filters.
Quick Links
| Filter | Parameter | Usage |
|---|---|---|
| For Customers With | Captured Value | Find journeys for customers with a particular value captured for an attribute. |
| Examples | Find journeys for customers who dropped off the journey. | |
| Examples | Find journeys for customers whose first or last interaction date is within a given date range. | |
| Examples | Find journeys for customers starting or ending their journey on a specific interaction. | |
| Examples | Find journeys for customers who interact with a given Proposition during their journey. | |
| Actions (delivered) | Find journeys where a specific action was delivered. | |
| Any Actions (delivered) | Find journeys where any action was delivered. | |
| Examples | Find journeys lasting for specific period of time. | |
| For Customers With > Count of | Examples | Find journeys where customers had a specific number of dormant periods. |
| Interactions (at) | Find journeys that include a specific number of interactions. | |
| Stage (Advances, Retreats, Skips) | Find journeys where customers advanced, retreated, or skipped a specific number of stages. | |
| Transitions (Channel, Touchpoint, Propositions) | Find journeys where customers moved between channels, touchpoints, or propositions a specific number of times. | |
| Examples | Find journeys where customers moved through the same node a specific number of times. |
