Drop-Offs
Find journeys for customers who dropped off the journey. By default, a customer is deemed to have dropped off the journey after 24 hours or inactivity.
Optional Components
| Component | Example |
|---|---|
| at keyword | with drop offs at interaction() |
Usage Notes
- If a specific interaction context is included in the query, product filters results based on the last interaction context matching the specified attributes. If no interaction context is included, product filters results based on the last interaction context in the journey.
Examples
discover journeys for customers with drop offsdiscover journeys for customers with drop offs at interaction(channel="Mobile")