See responses to survey questions.

1. Go to the Surveys page ( Admin Setup > Surveys).
2. Locate the survey in the list of Published or Unpublished surveys.
   
3. Click Results.
4. Review the answers to each question.
5. Optional: Download the survey responses or statistics for review outside of Medallia Ideas.
   • All answers downloads a CSV file that provides every response to all of the questions on a separate line.

     The file shows how each user answered each question. This kind of file is especially useful if you have more text answers as it allows you to see all responses.

     

   • Statistics downloads a CSV file that summarizes how many users selected each option.

     

     This is useful for performing quantitative analysis on the survey results. For example you could make a chart from the responses.