Reset results of Surveys to effectively restart them. Resetting a survey deletes all current answers and reverts all counts to zero (0).
Tip: Sometimes it is useful to repeat a survey at a later date, such as to see if user opinions have changed regarding a subject. To see and record the changes over time, first download the existing answers, then reset and publish the survey. Later you can download the newer answers and compare them to the previous ones. For information about downloading survey results, see View survey results.
Go to the Surveys page ( Admin Setup > Surveys).
Locate the survey in the list of Published or Unpublished surveys.
Click Reset.
Review the answers to each question.
The Results option for the survey is unavailable until new responses are collected.