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Mindful

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      Mindful platform integration guides

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        Amazon Connect

      • Avaya Aura 8

      • Avaya Interaction Center (AIC)

      • Avaya UUI routing

      • Cisco UCCE/PCCE

      • Cisco UCCE/PCCE and Mindful Integration Guide (With Datastore)

      • Cisco UCCX

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        Genesys Cloud and Mindful integration guide

      • Genesys Pure Engage

      • Genesys Pure Engage (with Datastore)

      • NICE CXOne

      • NICE inContact

      • Talkdesk - using the Mindful GetOffer API

      • Talkdesk

      • Twilio Flex

      • Using Cloud Server Provider (CSP) SIP headers for Verizon Business

      • WebEx Contact Center and Mindful integration guide

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      Mindful Feedback integration guides

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      Session Border Controller (SBC) integration guides

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  5. Mindful platform integration guides

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Mindful platform integration guides

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Avaya Interaction Center (AIC) and Mindful integration guide

Download the Avaya Interaction Center (AIC) and Mindful Callback integration guide here.

Note: SIP is the only Telephony Type supported in the Government instance.

Last updated: November 19, 2024

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