Business Units

Control access to Call Targets

On the Business Units page, you can create groups of Call Targets to be assigned to users, allowing you to limit the Call Targets that specific users can access and manage. This can be useful if some of the users in your organization belong to specific teams and only need to view Call Targets used by those teams.

image of the business units page

Add, Edit, and Remove Business Units

To create a new Business Unit:

  1. On the Business Units page, click Add Business Unit.

  2. Configure the following fields for the new Business Unit:

    example of adding a business unit
    • Name — Enter a descriptive name to identify the Business Unit.

    • Call Targets Contained — Click within this field to select one or more Call Targets to assign to the Business Unit.

    • Users Assigned — Click within this field to select the users you wish to assign to the Business Unit.

  3. Click Save when finished.

To edit an existing Business Unit, click its name on the Business Units page, make your changes, then click Save.

To delete a Business Unit, click the Delete (trash can) icon in any row on the Business Units page.