Release highlights

We continue to make security enhancements throughout the application.

These updates will continue to maintain compliance with modern security standards.

Resolved issues

We have updated the Delete Contact Center Queue API endpoint to return accurate error codes for missing records.

Previously, attempting to delete a non-existent record via the Delete Contact Center Queue endpoint resulted in an unexpected 500 Internal Server Error. We have corrected this endpoint to properly identify when a record cannot be found.

Now, the API correctly returns a 404 Not Found status along with specific response properties detailing the missing queue ID:

{"errors": [{"detail": "no queue found with ID {id}"}]}

This ensures your integrations can accurately handle missing records without triggering false server alerts.

We have improved the widget configuration process to prevent incomplete setup.

Previously, you could activate a widget before it was fully configured. If a widget lacked a required Call Target or Scheduler template, it would trigger a server error when processing callback requests.

We have updated the interface so the activation check box remains inactive until all required configurations are selected, and we added a helpful tooltip to explain any missing requirements. This ensures your widgets are fully functional before they go live, providing a reliable callback experience.