Saved images

Customize surveys, email invitations, chat notifications, and more by taking advantage of the Saved Images feature. Files are hosted on the Mindful Feedback platform and are available to use in any survey.

How to Upload Images

Quick access: Surveys > Your Survey > General Settings > Images

Images, located at the bottom of the General Setting tab, is where users can upload and view saved images to use across the Mindful Feedback platform.

To upload a file, click ADD IMAGE and choose an acceptable image file. Files need to be PNG, JPG, or BMP and cannot exceed 2MB in size.

image of the Images tab

Once your file has been uploaded you can rename, view, and delete it by using the associated icons on the right.

image of the images tab with icons

How to Use Images in Surveys

Images can be placed into any survey prompt, chat notification, or email by inserting the following syntax. The syntax can be located for any image by selecting the view icon (eye icon above).

example image

This means you can place an image in a Greeting, Instructions, Closing, and Question prompt and also in the Scale Labels of a question, as shown in the example below. Although this example uses a Number question type, you may apply this same process to other question types.

example of a survey question with images

To create a question like this example:

  1. In the Questions tab, click the Add New Question button.
  2. Complete the Label, Type, Question Prompt, and Max Response fields as shown below. example Question fields
  3. Click on Advanced Settings.
  4. In the Min scale/No label field, add your desired label. If you only want an image without a label, skip this step.example Scale label fields
  5. Go to your Images tab and click the View icon for the image that you would like to add.image of the Images tab with the View icon highlighted
  6. In the modal window that appears, click the Copy icon next to Markdown (survey syntax).example image usage
  7. Return to Advanced Settings and paste the Markdown (survey syntax) in the Min Scale/No label field.
  8. Change MyImageAlt to the name of your Min Scale/No label as shown. The image will still appear in your survey if you do not change MyImageAlt to your label name.image of the Min Scale No label field with Markdown syntax included
  9. Repeat steps 4 through 8 for your Middle scale label and then again for your Max scale/Yes label.example Advanced settings
  10. Click the Update button.

Images in SMS Messages

Since SMS does not support embedded images, if you attempt to embed an image via SMS it will be converted to plain text.

The syntax ![Image Alt Text](Image URL*) will be sent in plain text as "Image Alt Text: Image URL".