Step 5 - Create the Relevant Actions
In MXO , create the Actions required to display the relevant Assets to customers during a personalized conversation.
For the purposes of this exercise, you will create 4 new Actions, one per asset, as follows:
Type | Name | Asset | Proposition |
---|---|---|---|
Dynamic Content | Product 1B - top banner | Product 1B - top banner | Product 1B |
Dynamic Content | Product 1C - top banner | Product 1C - top banner | Product 1C |
Dynamic Content | Product 2B - card item | Product 2B - card item | Product 2B |
Dynamic Content | Product 2C - card item | Product 2C - card item | Product 2C |
To create your Actions
- In MXO , choose Orchestrate.
- Select Actions.
- Click Create.
- Select Dynamic Content as the type of action to create.
- Create and name your Actions, adding the specified assets and defining the associated Propositions, as described in the table above. For example:
- Click Save.
Once created, your Actions will appear in the main MXO UI, as follows: