Medallia Experience Orchestration

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Medallia Experience Orchestration

Medallia Experience Orchestration Contents

MXO for Mobile

MXO Help Center

How Do I?

Integrate MXO with Salesforce Core

Why Integrate MXO with Salesforce Core?

Integrate the MXO SDK for CRM with Salesforce Core

Configure the Salesforce Data Adapter in MXO

Display Customer Profile Data in the Agent Interface

Display the Next Best Conversation for a Customer in the Agent Interface

Display Customer History in the Agent Interface

Create a New Case in Salesforce Core

Update a Record in Salesforce Core using a Non-captured Key

Using MXO APIs with Salesforce Core

Integrate MXO with Salesforce Core

Last updated: September 20, 2024

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