Data Adapters collect information that you can use to optimize your customers experience.

Data Adapters provide access to external data sources, such as your existing CRM, to enrich the data used for decisioning and to allow you to expand the breadth of the information you can use when designing Eligibility Rules for any given customer.

The attributes included in each Data Adapter vary according to the adapter's intended purpose. You can find more details about the attributes included in each Data Adapter in the individual help topic for that adapter.

For more information, see Data Adapters.