Medallia Experience Orchestration
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Medallia Experience Orchestration Contents
MXO for Mobile
MXO Help Center
Reference Guide
Introducing MXO
Concepts Explained
Tenants and Spaces
Collect
Analyze
Orchestrate
Eligibility Rules
The Eligibility Rules Editor
Create and Manage Eligibility Rules
Create Generic Eligibility Rules to Use Across Multiple Actions
Use a Customer's Current Lifecycle Stage and Status in Eligibility Rules
Using Functions in Eligibility Rules
Available Functions
Absolute value of
An empty string value
Average value of the elements in
Ceiling value of
Concatenate
Contains
Convert to date
Convert to number
Convert to text
Convert to using locale
Does not equal (ignoring case)
Does not include
Earliest date in
Encrypt & Decrypt
Equals (ignoring case)
Floor value of
From now
If then otherwise
Includes
Is empty
Is missing
Is not empty
Is not missing
Is not true
Latest date in
Lower case of
Maximum value in
Minimum value inR
Now
Number of elements in
Number of occurrencesR
Random
Sum of the elements in
Time between
Time of interaction
Truncate
Upper case of
Value from
Use Cases
Priority Rules
Actions
Dynamic Actions
Action Attributes
Assets
Datastores
Test and Publish
Configure
Admin Settings
Technical Documents
How Do I?
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Last updated: September 20, 2024