Mindful
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Mindful Contents
API
Mindful Platform
Mindful Feedback
Welcome to Mindful Feedback!
Updates to Genesys Cloud’s Agent UI require an upgrade to the Mindful Feedback Chrome extension
Getting started for administrators
Survey interaction data model
How-to guides
Creating survey interactions
Customer settings
Do Not Contact List
Managing surveys
Troubleshooting
How to restore inactive user accounts
Why am I not able to download reports?
Why are surveys not being sent from Genesys Cloud?
Why is an agent not being added automatically from Genesys Cloud?
Why is Genesys Cloud data not syncing?
Why is Mindful Feedback not appearing in an agent's Genesys apps?
Users and groups
Watch Words
Best practices
Reporting
Release notes
On-Premise solutions
Training library
Integrations
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