Coming soon to Mindful Feedback!

Release pending

Read about the latest system updates, feature enhancements, and new features of Mindful Feedback.

Note: Looking for more?

Subscribe to our status page for up-to-the-minute notifications.

Release highlights

Check back soon to see what we're working on!

Resolved issues

Check back soon to view upcoming resolved issues.

Future release

The following items are coming in a future release.

New multi-factor authentication (MFA) requirement for all new organizations

MFA will soon be required for all organizations. This requirement will help to ensure that only authorized users are able to access your organization's data.

To ensure maximum security of your data, no exceptions can be made to the MFA policy for any user or role. This policy will be enforced on all new organizations created after the official start of the policy, and existing clients will need to opt in within six months.

To opt in or ask questions about the policy, contact a Medallia representative.

Note: Users who access Feedback in the Genesys Cloud UI are not affected by this policy, since they do not authenticate directly into Feedback.

New customizable password policy

We will soon implement a new default password policy for all users. To view the new policy, see User password requirements after release.

Note: If the new password policy conflicts with your organization's internal policies, contact the Support team.