Mindful Feedback utilizes various telephony services that accrue costs with use. Each licensed user is granted an allocation of drawdown funds for any of the available survey channels and capabilities. Each user is allocated 7% of the contracted monthly per-user license cost.

The usage allowance is shared between all users in your organization. For example, 10 users billed at $16 per user, per month, can spend $11.20 in total. The usage does not need to be specifically associated with a licensed user (surveys initiated via API, etc.).

To view license usage information, click License Usage in the sidebar menu.