Medallia GovCloud

Products and features certified to run on Medallia GovCloud

Many Experience Cloud products and features are certified to run on GovCloud GovCloud, a FedRAMP High authorized platform.

Status indicatorMeaning
done availableFeature or product is available to run on GovCloud.
add_task approvalRequires client approval to set up or activate the feature under agency specific Authority to Operate (ATO).
close n/aFeature or product is not available

This list was last updated on 10 Sep 2025.

Medallia Experience Cloud

See Medallia GovCloud for Experience Cloud for details.

Medallia Conversations

See Medallia GovCloud for Experience Cloud for details.

Medallia Crowdicity

FeatureStatusNotes
Crowdicity (Standalone implementation)done available
Crowdicity APIsclose n/a
Crowdicity Mobile web applicationclose n/a
Crowdicity - Medallia Experience Cloud integrationclose n/a
Crowdicity sandboxclose n/a

Digital Feedback

See Medallia GovCloud for Digital for details.

Medallia Speech

FeatureStatusNotes
Medallia Speechdone available
Medallia Speech sandbox supportclose n/a
Speech APIdone available
Speech connectorsclose n/a

Other Medallia product and features

FeatureStatusNotes
Medallia Videoclose n/a
Agile Researchclose n/a
Digital Experience Analytics (DXA)close n/a
Journey Analyticsclose n/a
Agent Connectclose n/a
Strikedeckclose n/a
Medallia Conciergeclose n/a