Medallia for Salesforce 2.4 release notes

Released starting 31 May 2023

Medallia recommends that Customers upgrade to this release of Medallia for Salesforce to take advantage of enhancements and bug resolutions.

Customers with versions prior to 2.4 may log a Support case or contact their Medallia Services partner to obtain an upgrade URL or request a push upgrade.

Release highlights

  • Medallia Drivers Chart has been enhanced to smooth out lines that contain null data points. In previous versions, lines with null data points are represented on the chart as zeroes (0), causing lines to fluctuate greatly. The chart was updated to ignore null data points, showing more accurate trend lines as customers provide feedback.

Resolved issues

  • Fixed bugs that prevented the package from being installed for customers that have certain encryption features enabled.