If your users aren't getting emails from Medallia Ideas, it's possible that they are being blocked by your organization's filters. This could include email notifications, invitation emails or the email sent to validate a user's email address.

If this is happening, verify your organization allows emails from the following domains:

*.crowdicity.com
*.crowdicity.com.au - (only required for our customers based in Australia)
api.cloudinary.com
api-ap.cloudinary.com  
*res.cloudinary.com