Profanity filtering

Role required: Customer Admin. See Video user roles.

Video profanity filter allows you to upload a list of words to censor in transcripts.

Note: The censor list only affects transcript outputs, not the audio content of media files.

A profane word is set at the customer level, affecting all video and audio transcripts in the customer group. It applies to human transcriptions and Speech-to-text transcripts, but not to Text Alignment, Subtitle uploads, or Zoom.

Note: Profanity filtering applies to transcripts uploaded after adding profane words. To filter earlier transcripts, manually edit the transcript to trigger reprocessing.

Creating a profane word

To create a profane word for a customer and thus for all channels:

Start from any Video channel. Click and select Channel Management.
On the Channel Management screen, scroll or search for a channel in the customer group.
In the Customer column, click to the left of the customer group name to open the Edit Customer modal window.
Click Content Moderation, then select the Profanity Filtering sub-tab.
Enable the toggle for Enable Profanity Filtering.
Upload a list of words in one of two ways:
1. Individually via Add Word(s)
  1. Enter comma-separated words to add to the list and click Add.
  2. To add words in other languages, change the language set using the Language menu.
  3. Words will appear in the profanity filtering list when added.
  In bulk via Upload List
  1. Prepare a CSV file to add profane words in bulk:
    1. Use Word and LanguageCode headings in the CSV file.
    2. List profane words in the Words column.
    3. In the LanguageCode column, list the language code associated with each word. To view a list of languages with corresponding language codes see here.
    4. Save the CSV file and upload it using the Upload List button.
    5. Prepare a CSV file with Word and LanguageCode columns, list the words and their codes, save, and upload using Upload List. Uploaded words will appear in the profanity filter list.
To view list of profane words, click View Profane Word List.
To edit words, click next to the word.
To delete words, select multiple words and click Delete, or use next to each word for individual deletion.

Words in the profanity list will be replaced with asterisks (*) in future transcriptions, translations, and MEC.

Note: If the profanity filtering toggle is off, future media uploads won't be affected by the profanity list. However, media uploaded while the filter was active will remain censored.

Note: Each language's profane word list can contain up to 1000 words.

Permissions:

Customer Admin users can export the censored and original transcripts via the Data Export feature. Other users can only export censored transcripts.

Note: If subtitles are used in showreels, they will display the censored transcript, replacing profane words with asterisks. Note that Media content remains uncensored.