Medallia LivingLens January 2023 (23LCR1)

System Requirements

Video platform

Supported browsers — (latest versions) Chrome, Edge, Firefox, Safari

Media Capture

Supported browsers

  • Desktop — (latest versions) Chrome, Edge, Firefox, Safari

  • Android — Chrome, Firefox, Samsung Internet, Edge for Android

  • iPhone — Safari

Release Highlights

Video platform

Video React-based user interface is now generally available (GA). It is currently available to all customers that log in to Video using a username and password. For more information, see LINK TO INTERCOM.

Additional functionality is now available on this instance.
  • A Change Channel button is now available in the Media Library, making it easier to search and change the channel. The current channel name is listed next to the button. For more information, see Video channels.

  • The showreel editor now allows customers to adjust clips by 1 second and by 1/10 of a second. For more information, see Editing the clip length.

  • Customer Admin users can now delete filters from the platform.

  • In Channel management, the Channel ID value is now listed on the Configuration tab.

  • Media View transcription tabs now label human or machine processing for transcription and translations.

  • On the Media Library, the View menu to change the number of media items displayed per page is no longer supported.

On all instances

User role suspension — Customer Admin and Channel Admin users are now able to suspend user access to channels. For more information, see User management Managing a user profile.