Survey Demos

Restriction: This feature or information is available to Medallia employees only and it is not to be shared outside the company.

The Feedback Sales team uses a live demo to showcase the features of the service, and the Web Survey Demos page contains configuration that powers the live demo.

Important: This page is used for Sales demos. Do not update any fields on this page unless there is a specific need related to a Sales demo.

screenshot of the survey demos page

The first four fields configure the chat bot on the Sales demo page:

  • Survey ID for chat bot: Determines which survey will be administered by the chat bot
  • Environment for chat bot: Determines the Feedback instance on which the survey resides
  • Customer UUID for chatbot survey: Required to generate an authentication token for the API that powers the chat bot
  • Customer auth token for chatbot survey: Also required to generate an authentication token for the API

The final field, Default survey URL for web survey, contains a link to a default survey for showcasing web surveys to clients.