Discount bank

Restriction: This feature or information is available to Medallia employees only and it is not to be shared outside the company.

1. Do not play EWT in CBDC:

As per this requirement, we have removed the EWT prompts before playing the CBDC menu.

So we should not be hearing the prompts,

\callback_double_check_cb_time\callback_double_check_cb_time_1.wav, <TIME prompts> -"The time remaining before your pending callback will be placed is, <amount of EWT>" before CBDC menu.Code : VXML-IVRBase version: VIS_6.7.0.3136