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Welcome to Mindful Feedback!

Updates to Genesys Cloud’s Agent UI require an upgrade to the Mindful Feedback Chrome extension

Getting started for administrators

Survey interaction data model

How-to guides

Creating survey interactions

Customer settings

Do Not Contact List

Managing surveys

Troubleshooting

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Adding and editing user accounts

Groups

Roles and permissions

Watch Words

Best practices

Reporting

Release notes

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Training library

Integrations

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