(9.5.7) Pre- and post-upgrade steps

Complete additional upgrade requirements.

On-Premise Callback 9.5.7 requires two additional manual steps to complete the upgrade.

(9.5.7) Additional upgrade steps

Important: This section only applies to On-Premise Callback 9.5.7

Before upgrade

Before upgrading to version 9.5.7, copy the first_time_initialization_of_configuration_management_datastore_connection.cmd file from \\Virtual Hold Technology\ConfigurationManagement\bin and save it elsewhere for use after the upgrade finishes.

image of the file location

After upgrade

When the upgrade is complete, follow the steps below:

  1. Paste the saved first_time_initialization_of_configuration_management_datastore_connection.cmd back into the \\Virtual Hold Technology\ConfigurationManagement\bin directory, which should be empty after the upgrade.

  2. Copy and paste all files from the \\Virtual Hold Technology\Core Monitor\escripts directory into the \\Virtual Hold Technology\Peripheral Monitor\escripts directory.

    image of both directories