(9.5.7) Pre- and post-upgrade steps

Complete additional upgrade requirements.

On-Premise Callback 9.5.7 requires two additional manual steps to complete the upgrade.

(9.5.7) Additional upgrade steps

Important: This section only applies to On-Premise Callback 9.5.7

Before upgrade

Before upgrading to version 9.5.7, copy the first_time_initialization_of_configuration_management_datastore_connection.cmd file from \\Virtual Hold Technology\ConfigurationManagement\bin and save it elsewhere for use after the upgrade finishes.

image of the file location

After upgrade

When the upgrade is complete, follow the steps below:

  1. Paste the saved first_time_initialization_of_configuration_management_datastore_connection.cmd back into the \\Virtual Hold Technology\ConfigurationManagement\bin directory, which should be empty after the upgrade.

  2. Copy and paste all files from the \\Virtual Hold Technology\Core Monitor\escripts directory into the \\Virtual Hold Technology\Peripheral Monitor\escripts directory.

    image of both directories

For non-standard installation directories

If you are upgrading from version 9.5.5 or 9.5.6 and you have selected an installation path other than C:\Program Files (x86)\Virtual Hold Technology, one more post-upgrade step is required:

  1. Open the Virtual Hold Technology\Core Monitor\releases\9.5.7\vm.args file for editing.

    location of the VM args file

  2. Edit the -env SYSCONFIG line to reflect the installation path in your environment, then save the file.

    example sysconfig line